Contact

Stuck, charged twice, or spotted a wrong answer?

Tell us. A real person reads every message, replies within one working day, and a reported question gets checked against the original paper. We are here Monday to Saturday, 9am – 6pm WAT.

Check the FAQ first — it answers most questions instantly

Where to write

Pick the route that matches your question.

Everything lands in the same inbox, but a subject line that says what it is about gets an answer sooner.

Email support

Your account, a payment, or anything that needs a record you can refer back to.

hello@scholarscrib.com

Replies within one working day

Report a question

A wrong answer, a broken diagram, or an explanation that does not add up.

Send a report

Checked against the original paper

Schools and partnerships

Bringing ScholarsCrib to a class, a whole school, or a scholarship programme.

Talk to us

We will ask about your student numbers first

Four things that get you an answer faster

The email address on your ScholarsCrib account.
The subject and topic — or the exam, subject and year if it is about a past question.
What you expected to happen, and what happened instead.
A screenshot, if you can take one.

Support hours

Monday to Saturday, 9am – 6pm WAT. Messages sent outside those hours are answered within one working day.

Locked out of your account?

Write from the address you registered with. It is the one thing that lets us confirm the account is yours.